Returns & Exchanges
At Chicnutrix, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with tags attached. If your purchase doesn't fit your style or size, we are here to help you find the perfect match or provide a full refund.
Initiate Your Request
Log into your Chicnutrix account and visit the 'Order History' section to select the items you wish to return and provide a reason for the request.
Prepare the Package
Securely pack the items in their original packaging, ensuring all original tags, labels, and hygiene seals are intact and undamaged.
Schedule a Pickup
Once your request is approved, our courier partner will arrive at your doorstep within 48 hours to collect the return parcel at no extra cost.
Receive Your Refund
After our quality team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing